IT Assistant

Allen Jack+Cottier(AJ+C) is home to great architects, designers and office professionals. We currently seek an experienced IT Assistant to lead various projects typologies from inception through to completion.

  • Permanent part-time; full-time role will be considered for the right candidate
  • The role will suit someone who is driven, motivated and ready to take on a challenge
  • Join a proactive, creative and innovative team in an award-winning architecture and design practice based in the vibrant Chippendale precinct

  • Position Summary
    The technical assistant acts as a first point of contact for general IT issues. They provide assistance to the IT Manager and employees in a range of technical issues to support great design across the practice.
    Skills and experience:

  • Relevant certificate or qualification;
  • Knowledge in MS Office, Windows 7, Windows Server and Adobe applications;
  • Experience identifying, researching and resolving technical problems;
  • Working collaboratively, assisting others and seeking assistance;
  • Contributing professionally and personally to a productive and enjoyable team environment;
  • Good communication skills.

  • Desirable experience:

  • Experience using Salesforce

  • Experience required:

  • Minimum two years of experience as a administrator
  • Experience with Large Data Volume implementations in Salesforce
  • Strong understanding of the platform with the ability to build custom apps and objects, formula fields, custom views, and other content of intermediate complexity
  • Ability to translate business needs into requirements, effectively present information verbally and in written form

  • Key duties & responsibilities:

  • Sets up new employees in relation to software access, user accounts, email addresses etc.
  • Set up laptops and video projectors for presentations
  • Install, test and configure new workstations
  • Troubleshoots desktop applications, hardware and user problems
  • Provides assistance with printer & plotter problems
  • Adds / modifies users on various systems (FTP site etc.)
  • Maintenance of the AVAYA phone system
  • Monitor and investigate new and emerging technology and opportunities
  • Assist with file backup and restores

  • Benefits of AJ+C:

  • Collaborative and supportive team environment
  • Flexible working environment
  • Training, mentoring and professional development
  • Social Friday afternoons to catch up with colleagues
  • In-house Tuesday evening yoga

  • Please send your CV and cover letter to with the subject line IT Assistant.

    *Only candidates with the right to work in Australia should apply to this role. Only shortlisted candidates will be contacted. No recruitment agencies please.